Privacy Policy
PT MERMADE BIKINI ATELIER Privacy Policy Last updated: July 2026 PT MERMADE BIKINI ATELIER ("Mer.Made", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, book a workshop, purchase products, or otherwise interact with us. By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect Depending on how you interact with us, we may collect the following information: Personal Information - Full name - Email address - Telephone number - Billing address - Shipping address (where applicable) - Booking information - Purchase history - Communications with our team Technical Information When you visit our website, we may automatically collect: - IP address - Browser type - Device information - Operating system - Website usage data - Pages visited - Referral source - Date and time of your visit
2. How We Use Your Information We use your information to: - Process workshop bookings - Process online orders - Process payments - Arrange shipping - Provide customer support - Respond to inquiries - Improve our website and services - Personalize your experience - Send booking confirmations - Send service-related communications - Send marketing communications where you have provided consent - Comply with legal obligations
3. Payment Information Payments made through our website are securely processed by Xendit, our trusted third-party payment provider. PT MERMADE BIKINI ATELIER does not store complete credit card, debit card, bank account, or other sensitive payment information. Payment information is processed in accordance with Xendit's own privacy and security standards.
4. Sharing Your Information We may share your information only when necessary with trusted third parties, including: - Xendit (payment processing) - Shipping providers - Booking software providers - IT service providers - Marketing service providers - Government authorities where legally required We do not sell your personal information to third parties.
5. Cookies & Analytics Our website uses cookies and similar technologies to improve your browsing experience and better understand how visitors use our website. We currently use: - Google Analytics to measure website traffic, visitor behavior, and website performance. - Meta Pixel to measure advertising performance, understand conversions, and improve our marketing campaigns on Facebook and Instagram. These technologies may collect information such as: - Pages viewed - Time spent on the website - Browser type - Device information - Approximate geographic location based on IP address - Interactions with advertisements - Booking and purchase events You may disable cookies through your browser settings. Please note that some website functionality may be affected.
6. Data Security We implement reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we take appropriate security measures, no method of internet transmission or electronic storage is completely secure.
7. Data Retention We retain your personal information only for as long as reasonably necessary to: - provide our services; - process bookings and purchases; - comply with legal obligations; - resolve disputes; and - enforce our agreements.
8. Your Rights Depending on your location and applicable law, you may have the right to: - Access your personal information - Correct inaccurate information - Request deletion of your information - Withdraw consent for marketing communications - Request a copy of your personal data To exercise these rights, please contact us using the details below.
9. International Customers As PT MERMADE BIKINI ATELIER operates in Indonesia, your personal information may be processed and stored in Indonesia or in other countries where our trusted service providers operate.
10. Third-Party Websites Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy We may update this Privacy Policy from time to time. The latest version will always be available on our website, and the "Last updated" date will be revised accordingly.
Contact If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us. PT MERMADE BIKINI ATELIER Jl. Pantai Pererenan No.74 Canggu, Kec. Mengwi Kabupaten Badung Bali 80351 Indonesia NIB: 1304260049291 NPWP: 1000 0000 0910 2962 Email: hello@mermade-bikini-atelier.com